Meet Bollier Ciccone Stinson LLP

Bollier Ciccone Stinson LLP is a well-established law firm based in Austin, Texas, with a legacy dating back to 1990. Focused on Family Law and Civil Construction litigation, the firm has grown to a ten-attorney team that prides itself on high-quality representation and operational excellence. As the legal landscape becomes more tech-driven, the firm has leaned into innovation to ensure its operations, cybersecurity, and client service remain seamless and modern.

Small Firm, Big Responsibilities

As with many boutique firms, managing day-to-day operations without dedicated internal IT and cybersecurity teams can be challenging. Technology lies at the heart of the firm’s operational and financial stability — without a robust tech infrastructure, even the most capable attorneys and staff can be bogged down by recurring issues and workflow friction.

For Bollier Ciccone Stinson, maintaining smooth internal operations and secure communications is not just important — it’s foundational.

Partnering with Clear Guidance

The firm engaged Clear Guidance Partners (CGP) to fill a critical gap in IT management and security oversight. Today, CGP provides a robust suite of services, including:

• IT Support

• Cloud Infrastructure & Services

• VOIP Implementation

• Cybersecurity Oversight

What began as an outsourced support agreement has evolved into a deep, strategic partnership. “I’ve had the pleasure of working with CGP for three years, 97% of the time, they are Johnny on the Spot” shared Lacy Morales, firm administrator, Bollier Ciccone Stinson.

Key Benefits & Day-to-Day Value

The most impactful benefit? Daily IT support. Whether it's solving technical hiccups, preventing cyber threats, or just keeping things running without interruption, CGP enables the firm to stay focused on legal work instead of tech issues.

With CGP’s help:

• Staff spend less time troubleshooting and more time serving clients.

• The administrator has the freedom to focus on operations and leadership.

• The firm experiences consistent monthly budgeting and planning, a critical need for small practices.

And beyond technical results, the partnership is built on mutual respect:

“What’s surprised me the most is how much we value and respect each other.”

Results & Collaboration

CGP’s collaborative style is a key reason the partnership works so well. “Even though they have multiple clients, you are always made to feel as if you are the most important one,” said Lacy Morales, firm administrator, Bollier Ciccone Stinson.

While the team continues to refine workflows and improve operational alignment between the two organizations, the foundation is strong. CGP’s support doesn't just solve problems — it builds capacity.

“CGP has a way of always making me look extra good at handling my job.”

Looking Ahead

With the firm’s operational backbone stabilized by CGP, Bollier Ciccone Stinson is well-positioned to continue its growth and refine internal workflows. Together, they’re creating a model of how a boutique law firm can leverage the right technology partner to support long-term success, without the complexity and rigidity of big law infrastructure.