On-Site Contractor

Description: 

Seeking an IT professional who prioritizes client satisfaction, is familiar with best-practice documentation methods, and who enjoys helping their teammates wherever needed in a collaborative startup environment. The ideal candidate has a background in desktop, application, networking, and user troubleshooting, and is also familiar with Office 365, basic server administration, Active Directory, and Group Policies. 

Who is Clear Guidance Partners?

Clear Guidance Partners is a managed IT services provider founded in 2019 and based in Austin, TX. CGP is an equal opportunity employer that is committed to diversity, equity, and inclusion. We pride ourselves in our top-tier workforce that is diverse in gender, sexuality, race, age, and veteran status.  

Roles and Responsibilities: 

  • You will be an on site technician for our clients 

  • Our clients use Microsoft-centric environments. You have experience in basic Server and network administration, especially setting up new users and workstations. You can accurately work off of and update checklists to ensure that steps are not missed. 

  • Identify and act on opportunities to secure clients, reduce recurring issues, and automate where possible 

  • Assist our consultants in research, technology architecture, revising business processes, etc. You may also be invited to meetings with client executives and boards for consulting projects you are heavily involved with. 

  • If you are not strong at communication and documentation, this is not the role for you. You cannot be “too busy” or other excuses – the process comes first. We have a very collaborative environment, so if you have a big workload, others will jump in and help so you can stay on top of proper documentation. 

Ideal Skills Requirements: 

  • 1-2 years experience assisting users with server migrations 

  • 1-2 years experience supporting Windows infrastructure 

  • 1-2 years Office 365 administration 

  • 1-2 years experience in networking 

  • 1-2 years experience fixing printers  

  • 1-2 years overseeing AV installs 

  • 1-2 years experience with workstation set ups  

  • Must be in the greater Austin area 

Position Information: 

  • Contract position – 40 hours per month max. Minimum of 24 hours notice will be given for scheduled onsites (with most being more notice than that) 

  • Compensation is a fixed monthly retainer fee -- even if 40 hours were not required that month 

  • Anything over 40 hours per month will be paid hourly at an agreed-upon rate 

To apply: email careers@clear-guidance.com with your resume, and a cover letter describing why you would be fit for this role.